DVLA Webchat

Driving and Medical Issues

Webchat Opening Hours
  • Monday to Friday, 8am to 7pm
  • Saturdays, 8am to 2pm
  • Public holidays, Closed

Outside of opening hours there is an automated service which can help with general information only. If you are happy to continue, please click 'Start Chat'.

You can keep a transcript of your chat by clicking the 'Save Chat' button in the top left of the chat screen.

Things you can do via webchat:

  • Notify DVLA of a new medical condition
  • Obtain advice on how to renew or reapply for your medical licence
  • Withdraw your application
  • Update yours/your doctors details
  • Request a new form to be re-sent
  • Enquire about an appointment DVLA have requested

Things you can not do via webchat:

  • Check the progress of your application
Start chat

If there are no advisors available, you can call our contact centre on:

0300 790 6806

  • Monday to Friday, 8am to 7pm
  • Saturdays, 8am to 2pm
  • Public holidays, Closed

You can also find more information at https://www.gov.uk/contact-the-dvla/y/driving-and-medical-issues.