DVLA Webchat
Driving and Medical Issues
We’re working hard to process transactions and answer your enquiries as quickly as possible.
- Webchat Opening Hours
- Monday to Friday, 8am to 5pm
- Saturdays, Closed
- Public holidays, Closed
If you are happy to continue please click Start Chat:
You can keep a transcript of your chat by clicking the 'Save Chat' button in the top left of the chat screen.
Things you can do via webchat:
- Notify DVLA of a new medical condition
- Obtain advice on how to renew or reapply for your medical licence
- Withdraw your application
- Update yours/your doctors details
- Request a new form to be re-sent
- Enquire about an appointment DVLA have requested
Things you can not do via webchat:
- Check the progress of your application
All of our advisors are currently unavailable
We’re working hard to process transactions and answer your enquiries as quickly as possible.
- Webchat Opening Hours
- Monday to Friday, 8am to 5pm
- Saturdays, Closed
- Public holidays, Closed
You can obtain information via the following links:
To check if your health condition affects your driving: https://www.gov.uk/health-conditions-and-driving.
To view your driving licence information: https://www.gov.uk/view-driving-licence.
Find out if you can continue to drive whilst DVLA are processing your application: https://www.gov.uk/government/publications/inf1886-can-i-drive-while-my-application-is-with-dvla.
Information regarding Covid-19 can be found at: https://www.gov.uk/guidance/dvla-services-update.
Alternatively, you can call our contact centre on:
0300 790 6806
- Monday to Friday, 8am to 7pm
- Saturdays, 8am to 2pm
- Public holidays, Closed