DVLA Webchat
Driving licences and applications
We’re working hard to process transactions and answer your enquiries as quickly as possible.
To view your driving licence information, please click here.
If you are a critical worker, please click here for more information.
- Webchat Opening Hours
- Monday to Friday, 8am to 7pm
- Saturdays, 8am to 2pm
- Public holidays, Closed
This automated service can help with general information. If you are happy to continue, please click Start Chat.
You can keep a transcript of your chat by clicking the 'Save Chat' button in the top left of the chat screen.
Things you can not do via webchat:
- Make a payment
- Discuss medical applications or enquiries
- Order a new licence
All of our advisors are currently unavailable
We’re working hard to process transactions and answer your enquiries as quickly as possible.
To view your driving licence information, please click here.
If you are a critical worker, please click here for more information.
- Webchat opening hours are:
- Monday to Friday, 8am to 7pm
- Saturdays, 8am to 2pm
- Public holidays, Closed
You can obtain information via the following links:
To view your driving licence information, please click https://www.gov.uk/view-driving-licence.
Driving licence applications/fees: https://www.gov.uk/driving-licence-fees.
Track an application after applying online: https://www.gov.uk/track-your-driving-licence-application.
Information regarding postal applications, the date in which we are currently processing applications and information regarding Covid-19 can be found at: https://www.gov.uk/guidance/dvla-services-update
Alternatively, you can call our contact centre on:
0300 790 6801
- Monday to Friday, 8am to 7pm
- Saturdays, 8am to 2pm
- Public holidays, Closed