DVLA Webchat

Driving licences and applications

To view your driving licence information, please click here.

Webchat Opening Hours

  • Monday to Friday, 8am to 7pm
  • Saturdays, 8am to 2pm
  • Public holidays, Closed

Outside of opening hours there is an automated service which can help with general information only. If you are happy to continue, please click 'Start Chat'.

You can keep a transcript of your chat by clicking the 'Save Chat' button in the top left of the chat screen.

Things you can not do via webchat:

  • Make a payment
  • Discuss medical applications or enquiries
  • Order a new licence
Start chat

If there are no advisors available, you can call our contact centre on:

0300 790 6801

  • Monday to Friday, 8am to 7pm
  • Saturdays, 8am to 2pm
  • Public holidays, Closed

You can also find more information at https://www.gov.uk/contact-the-dvla/y/driving-licences-and-applications.