DVLA Webchat

Webchat Opening Hours

  • Monday to Friday, 8am to 7pm
  • Saturdays, 8am to 2pm
  • Public holidays, Closed

If you're here during opening hours and the chatbot is unable to help, one of our advisors can step in.
If you are happy to continue, please click 'Start Chat'.

You can keep a transcript of your chat by clicking the 'Save Chat' button in the top left of the chat screen.

Things you can not do via webchat:

  • Make a payment
  • Discuss medical applications or enquiries
  • Order a new licence
Start chat

Alternatively, if there are no advisors available, you can call our contact centre and speak to our Online Helpdesk on:

0300 123 0815

  • Monday to Friday, 8am to 7pm
  • Saturdays, 8am to 2pm
  • Public holidays, Closed

You can also find more information at https://www.gov.uk/contact-the-dvla/y/driving-licences-and-applications.