DVLA Webchat

Webchat Opening Hours

  • Monday to Friday, 8am to 7pm
  • Saturdays, 8am to 2pm
  • Public holidays, Closed

You can keep a transcript of your chat by clicking the 'Save Chat' button in the top left of the chat screen.

Things you can not do via webchat:

  • Make a payment
  • Discuss medical applications or enquiries
  • Order a new licence
Start chat

Alternatively, if there are no advisors available, you can call our contact centre and speak to our Online Helpdesk on:

0300 123 0815

  • Monday to Friday, 8am to 7pm
  • Saturdays, 8am to 2pm
  • Public holidays, Closed

You can also find more information at https://www.gov.uk/contact-the-dvla/y/driving-licences-and-applications.