DVLA Webchat
Webchat Opening Hours
- Monday to Friday, 8am to 7pm
- Saturdays, 8am to 2pm
- Public holidays, Closed
You can keep a transcript of your chat by clicking the 'Save Chat' button in the top left of the chat screen.
Things you can not do via webchat:
- Make a payment
- Discuss medical applications or enquiries
- Order a new licence
Alternatively, if there are no advisors available, you can call our contact centre and speak to our Online Helpdesk on:
0300 123 0815
- Monday to Friday, 8am to 7pm
- Saturdays, 8am to 2pm
- Public holidays, Closed
You can also find more information at https://www.gov.uk/contact-the-dvla/y/driving-licences-and-applications.