GOV.UK - Accessibility statement

Accessibility statement


DVLA is committed to making this website accessible in accordance with the Public Sector Bodies (Website and Mobile Applications) (No.2) Accessibility Regulations 2018.

This website has been developed to conform to level AA of the Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). These guidelines are the internationally recognised benchmark for building accessible web sites.

Compatibility with tools

The website has been designed to be accessible to a variety of screen readers and assistive devices, including:

  • JAWS
  • NVDA
  • VoiceOver

The site is also designed to be compatible with:

  • basic operating system screen magnifiers, such as ZoomText 11
  • speech recognition software, such as Dragon Naturally Speaking

What to do if you cannot access parts of this website

Although we test regularly you may find issues which prevent you from using our site.

If you experience difficulty in accessing any part of this website, call us on 0300 300 2079, Monday to Friday, 8am to 5pm.

Find out about call charges

Get help

AbilityNet provides guidance about how to:

Reporting a web accessibility issue

We’re always looking to improve the accessibility of this website. If you find any problems or issues using our site or think we’re not meeting accessibility requirements.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

This statement was prepared on 14 April 2020. It was last updated on 14 April 2020.